No. 1Lease 2022 to 2024 (dates supplied by the reviewer, not checked)
Verified email
Partial deposit backDeductions itemizedRepairs fixed eventuallyCommunication hit or missProper entry noticeNo surprise feesWould not rent again
Repairs were usually completed within a week when requested. The auto-pay portal stopped charging utilities for several months and all tenants received a very unprofessional & angry email, blaming tenants for the management company's mistake. Expressed that the unit was satisfactory during pre moveout walkthrough (much cleaner than move-in; the floors were filthy!) but deducted cleaning fees from the security deposit. The cleaning service they used was affiliated with Premium Properties.